AtJoie de Vivre, aHyattbrand, we believe our guests select us because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. As a member of Hotel Revival, the Houseperson is a highly visible role. This position reports to the Director of Rooms.
The Housekeeping Houseperson is responsible for maintaining the cleanliness of the hotel. This person mustrespond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Performs any combination of the following tasks to maintain guestrooms, working areas, and the hotel premises in general in a clean and orderly manner.
Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds.
This person must have good communication skills as well as the ability to lift, pull and push a moderate weight. This is a fast paced position.
Previous housekeeping experience preferred.
HOUSEPERSON DUTIES AND RESPONSIBILITIES Include but not limited to:
Cleans rugs, carpets and upholstered furniture using a vacuum cleaner, broom and carpet shampoo machine.
Cleans rooms, hallways and restrooms.
Washes walls and ceiling moves furniture's and turn mattress.
Sweeps, mops, scrubs, waxes and polishes floor.
Dusts and polishes metalwork.
Collects soiled linen for laundering.
Received linen supplies from floor shoots.
Maintains housekeeping carts.
Removes trash collected by room attendants.
Walk all assigned floors at beginning and end of shift to collect trash, soiled linen.
Pickup clean linen and refill the stock of linen on each floor closet.
Deliver towels, cribs, cots and other items to the guest rooms on requests.
Perform duties of room attendant when necessary.
Sort linen, stock room attendant closets.
Refill the par stock of guest amenities and supplies on each floor pantry.
Clean all public areas in the prescribed manner while following department standard operating procedures.
Report missing / found articles, damage or merchandise problems to the housekeeping supervisors.
Respond at all times in a friendly, helpful manner to guests and other colleagues.
Take up any tasks assigned by the supervisors as and when needed.
Must be able to work independently and as a team player
Primary Location: US-MD-Baltimore
Organization: Hotel Revival Baltimore
Pay Basis: Hourly
Job Level: Full-time
Req ID: BAL001704
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.