Housekeeping Manager â€“ Kings Land
Job ID: HOU000526
Area of Talent: Resort Operations
Shift: Day Job
Location: Waikoloa Village,HI
Date Posted: 01/09/2019
Property: Kings' Land By Hilton Grand Vacations Club
Thereâ€™s something truly unique about Hilton Grand Vacations. The Foundation of our culture has been about creating memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the driving force behind these efforts. It is their talent, passion, and commitment to our brand that has fueled the success of Hilton Grand Vacations.
Hilton Grand Vacations develops, markets, and operates a system of brand-name, high-quality vacation ownership resorts in highly desirable vacation destinations. Our company also manages and operates two innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for more than 300,000 Club Members.
What will I be doing?
What will I be doing?
As a Housekeeping Manager you would be responsible for executing your positionâ€™s responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:
Fosters an environment of inclusion, teamwork, and outstanding guest service for all team members to follow.
Supervises assigned Guest Room Attendants and manages their daily functions, resources, and scheduling outputs. Conducts daily briefings, and monitors team members to ensure all operating procedures are followed.
Inspects all units and public areas assigned, ensuring they are in accordance with established quality assurance levels. Performs written inspections on units as designated by management. Reports any missing unit items, or problems of quality to management and ensures corrective action is taken. Ensures all assets of the department, equipment, supplies, and storage are properly locked and secured.
Assists in the coordination of activities with other departments in the daily maintenance of room inventory to achieve optimal levels of revenues while maintaining high levels of guestâ€™s expectations.
Assists in the organization and maintenance of linen, supply, and other department inventories. Maintains clean and orderly back areas, guest and storage areas.
Assists in the coordination and execution of any progressive deep cleaning plans, carpet/floor maintenance, and other cleaning programs, ensuring all areas of the property are cleaned according to HGVC standards. This includes but is not limited to: guest rooms, public common areas, outdoor areas, offices, etc..
Assists in completing administrative duties for the department including, but not limited to: scheduling, purchasing of supplies, daily record maintenance, etc.
Performs other related activities as required.
What is HGV looking for?
EQUAL EMPLOYMENT OPPORTUNITY AND AFFIRMATIVE ACTION Hilton Grand Vacations is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.