Hilton • Kihei, HI 96753
Job #2687338367
The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Guest Relations Attendant to join the Guest Services Team at the Ho'olei Villas (~~~) !
Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.
Want to learn more? Hotel Website (~~~/) , Facebook (~~~) , Instagram (~~~ (~~~)
What will I be doing?
As a Guest Relations Attendant, you will serve as the goodwill ambassador for Ho'olei at Grand Wailea andMaui. Build relationships and create value for all guests. Acknowledge guest differences and cater to special needs. Be visible to guests and staff and be knowledgeable about the property, amenities and services offered to Ho'olei at Grand Wailea guests. Serve as first responder to guest requests, issue resolution and shuttle services. Specifically, this includes but is not limited to:
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
In addition, we look for the demonstration of the following key attributes:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (~~~) . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to have an award-winning workplace culture ranking#1 World's Best Workplace by Great Place To Work & Fortune (~~~ support the mental and physical wellbeing of all Team Members so they can Thrive?personally and professionally?in a diverse and inclusive environment, thanks to innovative programs and benefits.Hilton offers its eligible team members a comprehensive benefits package including:
* Available benefits may vary depending upon property-specific terms and conditions of employment.
Pay Rate: The hourly rate is $23.50 per hour and is based on applicable and specialized experience and location.
Job: Guest Services, Operations, and Front Office
Title: Guest Relations Attendant - Ho'olei Villas at Grand Wailea, A Waldorf Astoria Resort
Location: null
Requisition ID: HOT0AKHY
EOE/AA/Disabled/Veterans
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