Service TechnicianRequisition Number 11-0697
Post Date 11/29/2011
Title Service Technician
City Cary
State NC
Description
The Service Technician works under general supervision to insure that all apartment units and other property facilities are in good working order. This includes repairing air conditioning and heating units, electrical appliances and outlets, plumbing, carpentry, locks, and similar repairs. The Service Technician also assists others in related positions including assisting in preparing recently vacated apartment units for rent availability, landscape projects, and renovation projects.
Duties and Responsibilities*:
* Take orders for service, prioritizes them, and handles each order in the most efficient manner
* Examines and diagnoses problems with air conditioning units for individual apartment units or another property facility; determines the best method of repair or to replace all or part of the unit; makes repairs and/or replacements according to standard; performs maintenance on units such as replacing filters and cleaning coils.
* Repairs or replaces all or part of heating units in the same manner as air conditioning units.
* Repairs and replaces kitchen appliances that are the property of Mid-America such as refrigerators, stoves, washers and dryers. May contact an outside vendor in cases that exceed the Service Technician's skill level.
* Performs minor to moderate level plumbing repairs and replacement/installation including repairing leaks in toilets and sinks and unclogging toilets as requested.
* Repairs and replaces light fixtures and performs other minor electrical work.
* Repairs locks and other miscellaneous repairs on the assigned property.
* May be assigned painting duties, including full interior painting of a unit or touch up work; this includes repairs of walls and woodwork.
* May be assigned preparation, or "make ready" work to make recently vacated units available for renting.
* May perform swimming pool maintenance work or other duties to keep the property landscape in order.
* May be required to work on an on-call basis or overtime hours as needed.
* Performs other miscellaneous duties as assigned.
Requirements
One year of experience in performing mechanical repairs and maintenance of home related mechanical equipment. This should include a background in the repair and maintenance of heating and air conditioning units.
An EPA certifications, HVAC certification, and/or pool certification may be required based upon the Leader's needs.
Skills, Knowledge, and Abilities:
· Knowledge of heating and air conditioning unit repair and maintenance.
· Basic knowledge of the repair and maintenance of other household appliances, plumbing, and lighting fixtures.
· Ability tocommunicatewith residents and co-workers in a friendly manner to understand work to be done.
· Ability to work in disagreeable conditions, both outside and inside, for extended periods of time.
· Ability to lift weights of over 50 pounds regularly.
· Skill in using common and specialized tools efficiently to make repairs and perform maintenance duties.
Physical and Environmental Requirements:
This position typically requires work that involves non aerobic physical activity such as bending, stooping, repetitive hand use, regular use of hand tools, and regular lifting of weights, often over 50 pounds. It also requires climbing of stairs and ladders to access apartment units and items for repair and replacement.
The position requires work in dirty, dusty, and other disagreeable elements in the course of work; exposure to chemicals though normally not excessively hazardous; and regular work outside.
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When on call, need to live/be no further than a 30-minute response time to the property.
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Most possess valid drivers license.
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