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For your reference, we have included the original job posting below.
Process Improvement Senior Manager - Clinical Development Operations
Job Number:
42610254
Company Name:
Amgen
Job Location:
Thousand Oaks, CA US
Job Categories:
Clerical & Administrative Research
Process Improvement Senior Manager - Clinical Development Operations
The Process Improvement Senior Manager is a global-role based in Amgen's Global Development Operations (GDO) organization, and reports to the head of Development Operations Performance Management Services (DOPMS) Process Improvement group. The role will help drive continuous improvement projects that deliver measurable gain in cost, quality and/or cycle time within GDO and for the Center of Development Excellence (CODE). The role will support global standard trial execution process design and redesign based on emerging needs of the business (e.g., study start-up, data collection, study close-out).
The role will be responsible for the following:
- Managing the development and implementation of optimized business processes, process improvement, knowledge management and change initiatives.
- Evaluating and managing the impact of process changes to functions, systems and other related processes both upstream and downstream
-Partnering to monitor appropriate clinical operations benchmark data and/or internal metrics to measure process improvement
- Maintaining alignment of process and change improvements with other current and development GDO processes.
- Facilitating communication of information on project status, changes, and issues to team members
- Leveraging Amgen process improvement tools and methods
Basic Qualifications Doctorate degree & 2 years of directly related experience OR Master's degree & 6 years of directly related experience OR Bachelor's degree or & 8 years of directly related experience OR Associate's degree & 10 years of directly related experience OR High school diploma / GED & 12 years of directly related experience
Preferred Qualifications BA/BS/BSc in the sciences
9 years work experience in life sciences or medically related field, including 6 years of biopharmaceutical clinical product development (clinical research or clinical operations experience obtained at a biotech, pharmaceutical or CRO company)
Previous management experience of direct reports, including management level staff
Knowledge
Extensive clinical trial execution knowledge with understanding of other functions, including Pre-Clinical, Clinical, Development Operations, and Regulatory
Project management tools and processes (e.g., MS Project, PowerPoint, Visio)
Strong computer literacy, including word processing, presentation and spreadsheet applications
Key Competencies
Able to lead cross-functional teams in the successful completion of major, complex programs
Able to influence and motivate others outside of direct line of authority
Able to navigate through a complex team or matrix environment
Effective meeting management
Strong facilitation, negotiation and conflict resolutions skills
