District Manager-ATLARequisition Number 12-0404
Post Date 5/21/2012
Title District Manager-ATLA
Organization TROC - Atlanta
Description Responsible for the overall fiscal accountability, marketing development, and the personnel and physical asset management of a multi-site residential portfolio. Also acts as management representative when dealing with various property owners. Reports to: Regional Vice President Supervises: Community Managers and oversees staff management of assigned portfolio.
MAJOR FUNCTIONS OF THIS JOB INCLUDE:
1. Fiscal accountability for portfolio performance
a. Develop and implement community budgets (i.e., analyze historical operating data; monitor market indications including absorbing rates, housing starts, new jobs, etc.; review historical leasing and occupancy trends; identify resources available, set realistic performance goals).
b. Monitor budget control logs on a monthly basis. Account for monthly budget variances and implement new strategies when required. Suggest budget adjustments related to objectives and goals.
c. Monitor asset maintenance issues and recommend capital improvements to maintain community market position. Handle all major purchase approvals.
2. Personnel Management
a. Use effective techniques to screen, hire, orient and train new management personnel within established company guidelines.
b. Assist Community Managers in recruiting, interviewing, and training all community staff positions.
c. Oversee, implement or participate in on-going staff training, coaching, and counseling and guidance. Monitor management and staff performance, motivation, and cross training. Develop employees through performance feedback and challenges. Delegate responsibilities and special projects to managers as necessary.
d. Document employee performance properly and take necessary action on a timely basis.
e. Promote staff harmony through support, effective leadership and positive example.
f. Ensure all corporate responsibilities and on-site administrative functions pertaining to personnel are timely (i.e., performance evaluations, transfers, promotions, time sheets, bonuses, etc.).
g. Ensure consistent on-site management and staff compliance with company policies, procedures and industry regulations (i.e., Fair Housing, OSHA, Safety, etc.).
3. Development, implementation and monitoring of marketing plans
a. Regularly monitor market trends and portfolio competition.
b. Monitor and manage the portfolio rent rolls to maximize income.
c. Along with Community Managers, develop and monitor an active renewal program.
d. Monitor all leasing personnel and activity in portfolio to ensure top performance.
4. External and internal client/customer relations
a. Coordinate property owner's desires with responsible management techniques.
b. Handle and resolve current/former resident situations through established company guidelines and practices on a timely basis.
c. Handle and resolve vendor or contractor situations on a timely basis.
5. Attendance is an essential job function.
OTHER ASPECTS OF JOB
1. Job may require assisting in special projects in or out of assigned portfolio. This may include due diligence, property acquisition or disposition, serving on or participating in company-sponsored/sanctioned committees and functions, etc.
2. Ensure community compliance with safety, industry, and state/city/federal regulations and requirements.
3. Oversee new development or rehabilitation of a community (i.e., market surveys/strategies, provide property management insight/input to construction team or contractor, walk apartments, punch out, etc.). Act as liaison between property owners, construction and management team regarding project development.
4. Attends and participates in Camden's training programs as required.
This job description does not list all functions and tasks. Job functions may be added, deleted, or modified at any time by your management team. Receipt or possession of this job description does not constitute a contract of employment.
Requirements REQUIRED EDUCATION AND TRAINING
DEGREES AND DIPLOMAS
? High School Diploma or equivalent; and some college-level education required
? Bachelor's Degree strongly preferred
? CAM and/or ARM designation preferred
? CAPS and/or CPM designations strongly preferred
? Active/participatory apartment association membership preferred
? PC or Notebook Proficiency
? Microsoft Office including Word, Excel, and Outlook
? Business/Financial Calculator
? Office Equipment
EXPERIENCE OR SPECIALIZED KNOWLEDGE
Position requires a minimum 3 years on-site multi-family management experience and at least one-year experience supervising a 2,000+ apartment portfolio. Previous experience as an Assistant Area Supervisor will be considered. Needs strong hands-on" financial/budget experience and proven marketing/personnel management capabilities.
TYPICAL PHYSICAL DEMANDS
Job is intermittently sedentary but requires mobility (i.e., climb stairs) to tour and inspect communities. Will use repetitive motion of hand-wrist in using computer. Must have normal range of vision to complete paperwork and review documentation; hearing and speech to communicate with executives, employees, coworkers, vendors, contractors, agency representatives, etc. on the telephone or in person on a regular basis. For additional information regarding the physical demands of this position, please see the position's Physical Demands Analysis, which is available in Public Folders or through the Human Resources Department.
Employee must be able to read/write at the high school level to prepare reports, memorandums, schedules, etc. Must have mathematical skills at high school level to prepare and interpret budgets, financials reports, etc. Must be able to apply common sense understanding and use independent judgement on continual basis to determine actions, priorities and direct the work of others. Will have contact with all levels of internal and external customers in negotiating efforts and therefore must possess excellent interpersonal skills. Will interface with corporate executives, association members, property owners and industry peers on an on-going basis. Will head meetings and make group presentations. Must handle stressful, urgent, novel and diverse work problems and situations on frequent basis.
Works in an office setting with periodic exposure to outdoor environment (e.g., heat, cold, damp, rain, etc.) when touring communities. Will have minimal exposure to hazards (e.g., tripping, falling, etc.) Hazards can be avoided with general safety training. Will be regularly called upon to work long hours and odd schedules. Position requires frequent travel by automobile to handle work-related activities. May require airline travel, out-of-town and/or overnight trips.