LOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL? A job with AT&T as a Collections Representative can provide you with exactly that! Don't miss this opportunity to join the company recognized by Fortune magazine as the World's Most Admired Telecommunications Company and named as one of the 2008 Top 50 Companies for Diversity by DiversityInc. Take advantage of our paid training and wide range of career possibilities. AT&T offers a competitive salary and benefits that include medical, dental, paid vacation, and more! Our Collections Representatives work with Business and Residence customers in pursuit of collecting company revenues. What you'll do as an AT&T Collections Representative:
Collect delinquent bills by making outbound telephone calls to customers or by written correspondence when appropriate
Record data, notations, and enter data online while talking with customers
Handle adjustments as appropriate to resolve discrepancies, facilitate payment arrangement negotiations and extensions of credit
Compute and quote adjustments, credit/security requirements, balances, amounts billed and/or rates to customers
Qualifications In addition to possessing STRONG communications skills, our Collections Representatives must:
Possess basic computer and keyboarding skills
Complete on-the-job and/or classroom training as required to remain on the job
Obtain satisfactory results from a background/employment history investigation and drug screening